Terms and Conditions

Effective Date: [01 May 2025]

By accessing or using Seracart.com (the "Site") and placing an order, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use the Site.

1. General

• Seracart.com reserves the right to modify, update, or discontinue any aspect of the Site at any time.
• We may update these Terms from time to time, and the updated version will be posted on this page. It is your responsibility to review the Terms periodically.

2. Account Information

• To make purchases, you may be required to create an account. You are responsible for keeping your account information accurate and secure.
• You agree to notify us immediately if you suspect any unauthorized use of your account.

3. Orders and Payment

• By placing an order, you make an offer to purchase goods from us, and we may accept or reject your offer at our discretion.
• All payments must be made in full before orders are processed. Accepted payment methods include credit/debit cards, Bkash, and other available methods as listed on the checkout page.
• We reserve the right to refuse or cancel orders due to errors in pricing, availability, or suspected fraudulent activity.

4. Pricing and Availability

• All prices listed are in BDT and may be subject to change without notice.
• We make every effort to ensure the accuracy of product descriptions and prices, but errors may occur. If we discover an error after an order is placed, we will inform you and either adjust the order or cancel it.

5. Shipping and Delivery

• Shipping fees and delivery times are based on your location and the shipping method selected during checkout.
• We are not responsible for delays caused by external factors such as weather conditions or issues with third-party carriers.

6. Returns and Refunds

• We offer a 10-day return policy on most items. Items must be unused, unopened, and in original packaging for returns to be accepted.
• For more information, please visit our [Return & Refund Policy].

7. Intellectual Property

• All content on the Site, including images, logos, text, and design, are the property of seracart.com and are protected by copyright laws.
• You may not use, copy, or reproduce any of our content without express permission.

8. Privacy

• Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal data.

9. Limitation of Liability

• To the extent permitted by law, seracart.com will not be held liable for any indirect, incidental, or consequential damages arising from the use of the Site or the purchase of products.
• Our total liability in connection with any order will not exceed the total amount paid for the order.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes will be resolved in the appropriate courts of Rajshahi,Bangladesh.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
seracart.com or +8801318003999 (whatsapp)